At Pearlvia Herbals, your satisfaction matters to us. However, due to the nature of skincare and cosmetic products, we do not accept returns or exchanges once the seal is opened or the product is used.
If you receive a damaged, leaked, or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll gladly arrange a replacement or refund.
To be eligible for a return, the product must be unused, sealed, and in its original packaging.
Return requests made after 7 days of delivery will not be accepted.
For any issues, reach us at support@pearlviaherbals.com.
